View a User
This workflow helps administrators quickly resolve issues, monitor repeat offenders, and maintain a clear digital record of enforcement actions.
In this video, we explore how to view and manage user accounts within the Spot Parking Admin Portal — giving you full visibility into user activity, citations, and appeals.
You’ll see how to:
- 🔍 Navigate to the Users page and browse the list of active accounts
- 👤 Click into a user profile to view their details — including contact info, vehicles, and permit history
- ⚠️ Review their citation history and click into individual citations for more context
- 📄 Open a specific citation to see time, location, and supporting evidence
- 📝 Launch the Appeal Modal to view or respond to submitted appeals directly within the portal
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